Eurostars Puerta Real Hotel - Granada37.17219, -3.59948
According to guest reviews, the hotel has been rated as
A 14-minute walk from the medieval complex housing Alhambra Palaces, the 4-star Eurostars Puerta Real Granada offers comfortable accommodation with 58 rooms. This resort offers free Wi Fi in public areas and has a business center, a desk and a fax machine.
This hotel is located in the very heart of Granada, in close vicinity of Fuente de las Batallas Plaza. The historic monument "Corral del Carbon" is only 5 minutes' walk away. The accommodation also offers swift access to Calle Elvira.
A local bus stop Acera del Casino 5 - Puerta Real is 150 feet away.
This deluxe hotel has non-smoking rooms equipped with television, complimentary wireless internet and Wi-Fi. Views of the city are featured in bright rooms. Bathrooms are fitted with a bidet, bath sheets and a tub.
Eat & Drink
A buffet breakfast starts daily at 07:30 to 10:30. Guests can enjoy European, Mediterranean and Spanish meals at Bodegas Castaneda within 8 minutes' walk of this pleasant accommodation. Guests are invited to the onsite tapas bar to unwind with a drink.
You can start your day with a buffet breakfast, which costs EUR 7 per person per day.
Guests can work out at a gym and relax in a sauna. Eurostars Puerta Real offers a gym area, a fitness center and fitness classes to ensure active guests' pastime.
Wireless internet is available in the hotel rooms for free.
Public parking is possible on site at EUR 20 per day.
The personnel at the hotel speaks English, Spanish, Italian.
Number of floors: 5. Number of rooms: 58.
Former name: Juan Miguel
Free Wi-Fi in rooms
EUR 20 per day
24-hour room service
Bar/ Lounge area
Paid airport shuttle
- Free Wi-Fi
- Baggage storage
- 24-hour services
- Food/ Drinks
- Fitness/ Gym
- Spa and relaxation
Sports & Fitness
- Fitness center
- Paid airport shuttle
- 24-hour room service
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Newspaper service
- In-room breakfast
- Restaurant buffet
- Bar/ Lounge area
- Buffet breakfast
- Business center
- Babysitting/Child services
- DVDs/ Videos for children
Spa & Leisure
- Sun terrace
- Leisure/ TV room
- City view
- Free Wi-Fi in rooms
- Air conditioning
- Central heating
- In-room safe
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Private bathroom
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Parquet floor
Rooms and availability
Bed options:1 King-size bed
185 sq. feet
Bed options:1 King-size bed
260 sq. feet
Bed options:1 King-size bed
380 sq. feet
- City landmarks
Excellent location, FRIENDLY staff, good breakfast. We greatly enjoyed having a room with a roll in shower. Just a 10-minute stroll to the center.
modern and centrally located hotel, with exceptionally friendly staff ready to make your stay as pleasant as possible. My daughter is allergic and at breakfast we were given all the aids and possibilities so that she could eat without the danger of cross contamination. room (for three people) was spacious and bathroom spacious. beds are spacious and comfortable. We were in an interior room, as it was an upper floor, sunlight came in. As a detail, bathroom is a Japanese model, with jets.
Breakfast is served in the hotel cafeteria, as there is no restaurant, space is too small. If there is high occupation, you have to try to get down early to have room, besides the area where the food is located collapses because of the people. breakfast itself is of good quality, scarce in offer. parking lot is not communicated with the hotel, forces either to load the suitcases from this one or to have to leave the car in a street without zone of parking to be able to unload the luggage.
Roomy bathroom, spacious. . . Breakfast, complete and excellent dining room staff.
The reception staff, except for one boy, did not solve the incidents that arose in your stay. It seemed that they resented your commenting that something was not working, as if the problem was not for the client and they even questioned you. This is really annoying for a client, already uncomfortable because of the breakdown, and they even transmit laziness to you. Especially one of the employees was inefficient and unpleasant. She didn't care that something was not working for you or was not working properly. She told us that she had to locate someone and that it wasn't easy, because she was keeping her feet on the ground. Y???? That's our problem. Thanks to the guy who did attend with a good attitude and was clear about who the client was. . Another inconvenience we had during our stay related to our room, the wifi kept falling out.
The location (when you manage to get there) is magnificent. The beds are very comfortable. The room we were assigned was adapted for people with mobility difficulties and although it was not our case it is very positive that they have this option. Details for the clientele in the reception area: water with citrus and fruit.
deficient information for the access to the parking "announced as service of the hotel" and to the hotel itself... In the own web of the hotel the information of "how to arrive" leaves you in the lateral street. Calling the hotel directly to facilitate access "does not help". They tell you that the car park, is public and for which hotel clients are not guaranteed a space, is at "Acera del Darro nº 40", they do not know how to give you precise directions. That the hotel does not have any external element that identifies it as such. Only the name on the door, for which you must be in front. room we were assigned was adapted for people with mobility difficulties (although this was not our case) and organization of the shower accessible next to the toilet is not well solved: the water wets the rolls of toilet paper and half a bathroom; washbasin towels placed next to the toilet; hairdryer on the countertop of the sink (of course, there can be no shelves under the sink or towel rack in front to provide unobstructed access to wheelchairs but the alternative solutions... have not been thought of). Our rate did not include breakfast, 9 Euro cost to do so at the hotel was excessive. The wait at the reception for the departure. There were two people. they were both inside the office at the same time processing an invoice,
Room was very nosiy and we were charged more than three time the price for staying Saturday night from the price for staying on Friday. Thiis is outrageous and will be reported if no refund is given.
My experiences were from bad to worse: - the elevator is 5-6 steps from the ground without the trail to drag the luggage - the room furnitures were old and I found a piece finger nail on the bed sheet - the walls were super thin. I could hear people talking in the hall and the noise of hair dyer/ toilet flush from the next room
Very good location in the center of Granada close to Alhambra. Clean and helpful personal.
Promixity to airport
No safe in rooms.
The young woman on the front desk with whom we dealt was truly an excellent representative of the hotel. She was friendly, engaged, concerned, and very reliable.
Air conditioning was not working while we were there during an unexpected warm spell
Helpful staff, comfotable room and good breakfast
The staff was very friendly and helpful. Also the location of the hotel was perfect. Close to everything.
The walls were a bit thin. If you are a light sleeper this may not be the place for you. Also the bed was hard but better than some I've had in Spain.
lovely, large and comfy beds. and a full sized bath.
It's location, good service n price
Internet connection in rooms was not good at all
The crow are helpful
The furnture of the rooms is old and the colors and finshing
Reception staff and breakfast buffet staff were very helpful and friendly. The food at the breakfast buffet was plentiful and of good quality