7.8
Very good885 reviews

Eurostars Puerta Real Hotel - Granada

Granada, Spain
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1 room2 Guests
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27Oct2021Wednesday
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28Oct2021Thursday
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Highlights
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read all 581 verified reviews
TripAdvisor Traveler Rating
100of 126 hotels in Granada
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
Acera Del Darro, 24, Granada, Spain, 18005
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Overview

A 14-minute walk from the medieval complex housing Alhambra Palaces, the 4-star Eurostars Puerta Real Granada offers comfortable accommodation with 58 rooms. This resort offers free Wi Fi in public areas and has a business center, a desk and a fax machine.

Location

This hotel is located in the very heart of Granada, in close vicinity of Fuente de las Batallas Plaza. The historic monument "Corral del Carbon" is only 5 minutes' walk away. The accommodation also offers swift access to Calle Elvira.

A local bus stop Acera del Casino 5 - Puerta Real is 150 feet away.

Rooms

This deluxe hotel has non-smoking rooms equipped with television, complimentary wireless internet and Wi-Fi. Views of the city are featured in bright rooms. Bathrooms are fitted with a bidet, bath sheets and a tub.

Eat & Drink

A buffet breakfast starts daily at 07:30 to 10:30. Guests can enjoy European, Mediterranean and Spanish meals at Bodegas Castaneda within 8 minutes' walk of this pleasant accommodation. Guests are invited to the onsite tapas bar to unwind with a drink.

You can start your day with a buffet breakfast, which costs EUR 7 per person per day. 

Leisure

Guests can work out at a gym and relax in a sauna. Eurostars Puerta Real offers a gym area, a fitness center and fitness classes to ensure active guests' pastime.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site at EUR 20 per day.

The personnel at the hotel speaks English, Spanish, Italian.

Number of floors:   5.  Number of rooms:   58.

Former name: Juan Miguel

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Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 20 per day

Baggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

General

  • Free Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Spa and relaxation

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business center
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • DVDs/ Videos for children

Spa & Leisure

  • Sun terrace
  • Leisure/ TV room
  • Jacuzzi

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Private bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show all facilitiesHide facilities
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
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Rooms and availability

Double Room
  • Bed options:
    1 King-size bed
  • Room size:

    185 sq. feet

  • Max:
    2 persons
  • Shower
  • Heating
  • Air conditioning
room details
Deluxe Double Room
  • Bed options:
    1 King-size bed
  • Room size:

    260 sq. feet

  • Max:
    3 persons
  • City view
  • Shower
  • Heating
  • Air conditioning
room details
Family Room
  • Bed options:
    1 King-size bed
  • Room size:

    380 sq. feet

  • Max:
    3 persons
  • Shower
  • Heating
  • Air conditioning
room details
Show 3 more room typesLess
Location
Acera Del Darro, 24, Granada, Spain, 18005
  • City landmarks
  • Nearby
  • Restaurants
Church
Royal Chapel of Granada
1700 ft
GranadaSpain
Calle Navas
1000 ft
Event hall
Granada Exhibition and Conference Centre
900 ft
Square
Plaza Nueva
1200 ft
Museum
House of los Tiros
900 ft
University
Madrasah of Granada
1700 ft
Plaza Campos 6 Cerca de la Plaza de los Campos
Cuarto Real de Santo Domingo
900 ft
Square
Plaza del Campillo
900 ft
Square
Fuente de las Batallas
900 ft
Acera del Darro 20
Mercado Central
300 ft
Acera Del Darro
Cafe Suizo
200 ft
Calle Navas 29
Fogon de Galicia
1000 ft
Plaza Campillo 9 Plaza del Campillo
Chikito
600 ft
28 Calle Navas
Los Diamantes
1200 ft
Calle Navas 27
Entrebrasas
1000 ft
Acera Darro 8
Casa Enrique
500 ft
Acera Casino 9
Heladeria Seduzione
600 ft
Calle Moras 4
Meson Alegria
700 ft
Calle Puente Castaneda 9 Bajo
Restaurante San Remo
600 ft
Calle de Angel Ganivet 4
Restaurante La Castellana
700 ft
Getting around
Airports
Federico Garcia Lorca Granada-Jaen (GRX) 11.5 mi
Malaga (AGP) 83.7 mi
Train
Granada Train Station 1.0 mi
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very good885 reviews
Location8.4
Rooms7.0
Service7.2
Dining8.0
  • 7.0
    Very good

    Excellent location, FRIENDLY staff, good breakfast. We greatly enjoyed having a room with a roll in shower. Just a 10-minute stroll to the center.

    MattUnited States of America, 
  • 8.2
    Great

    modern and centrally located hotel, with exceptionally friendly staff ready to make your stay as pleasant as possible. My daughter is allergic and at breakfast we were given all the aids and possibilities so that she could eat without the danger of cross contamination. room (for three people) was spacious and bathroom spacious. beds are spacious and comfortable. We were in an interior room, as it was an upper floor, sunlight came in. As a detail, bathroom is a Japanese model, with jets.

    Breakfast is served in the hotel cafeteria, as there is no restaurant, space is too small. If there is high occupation, you have to try to get down early to have room, besides the area where the food is located collapses because of the people. breakfast itself is of good quality, scarce in offer. parking lot is not communicated with the hotel, forces either to load the suitcases from this one or to have to leave the car in a street without zone of parking to be able to unload the luggage.

    RonaldUnited Kingdom, 
  • 7.0
    Very good

    Roomy bathroom, spacious. . . Breakfast, complete and excellent dining room staff.

    The reception staff, except for one boy, did not solve the incidents that arose in your stay. It seemed that they resented your commenting that something was not working, as if the problem was not for the client and they even questioned you. This is really annoying for a client, already uncomfortable because of the breakdown, and they even transmit laziness to you. Especially one of the employees was inefficient and unpleasant. She didn't care that something was not working for you or was not working properly. She told us that she had to locate someone and that it wasn't easy, because she was keeping her feet on the ground. Y???? That's our problem. Thanks to the guy who did attend with a good attitude and was clear about who the client was. . Another inconvenience we had during our stay related to our room, the wifi kept falling out.

    BrianUnited Kingdom, 
  • 8.0
    Great

    The location (when you manage to get there) is magnificent. The beds are very comfortable. The room we were assigned was adapted for people with mobility difficulties and although it was not our case it is very positive that they have this option. Details for the clientele in the reception area: water with citrus and fruit.

    deficient information for the access to the parking "announced as service of the hotel" and to the hotel itself... In the own web of the hotel the information of "how to arrive" leaves you in the lateral street. Calling the hotel directly to facilitate access "does not help". They tell you that the car park, is public and for which hotel clients are not guaranteed a space, is at "Acera del Darro nº 40", they do not know how to give you precise directions. That the hotel does not have any external element that identifies it as such. Only the name on the door, for which you must be in front. room we were assigned was adapted for people with mobility difficulties (although this was not our case) and organization of the shower accessible next to the toilet is not well solved: the water wets the rolls of toilet paper and half a bathroom; washbasin towels placed next to the toilet; hairdryer on the countertop of the sink (of course, there can be no shelves under the sink or towel rack in front to provide unobstructed access to wheelchairs but the alternative solutions... have not been thought of). Our rate did not include breakfast, 9 Euro cost to do so at the hotel was excessive. The wait at the reception for the departure. There were two people. they were both inside the office at the same time processing an invoice,

    JonathanUnited Kingdom, 
  • 5.0
    Guest rating

    Location

    Room was very nosiy and we were charged more than three time the price for staying Saturday night from the price for staying on Friday. Thiis is outrageous and will be reported if no refund is given.

    United States of America, 
  • 5.0
    Guest rating

    Location

    My experiences were from bad to worse: - the elevator is 5-6 steps from the ground without the trail to drag the luggage - the room furnitures were old and I found a piece finger nail on the bed sheet - the walls were super thin. I could hear people talking in the hall and the noise of hair dyer/ toilet flush from the next room

    United States of America, 
  • 9.6
    Perfect

    Very good location in the center of Granada close to Alhambra. Clean and helpful personal.

    United States of America, 
  • 6.6
    Nice

    Promixity to airport

    No safe in rooms.

    United States of America, 
  • 8.2
    Great

    The young woman on the front desk with whom we dealt was truly an excellent representative of the hotel. She was friendly, engaged, concerned, and very reliable.

    Air conditioning was not working while we were there during an unexpected warm spell

    United States of America, 
  • 9.6
    Perfect

    Helpful staff, comfotable room and good breakfast

    United States of America, 
  • 8.2
    Great

    The staff was very friendly and helpful. Also the location of the hotel was perfect. Close to everything.

    The walls were a bit thin. If you are a light sleeper this may not be the place for you. Also the bed was hard but better than some I've had in Spain.

    United States of America, 
  • 7.8
    Very good

    lovely, large and comfy beds. and a full sized bath.

    United States of America, 
  • 7.0
    Very good

    It's location, good service n price

    Internet connection in rooms was not good at all

    United States of America, 
  • 7.8
    Very good

    The crow are helpful

    The furnture of the rooms is old and the colors and finshing

    United States of America, 
  • 9.2
    Perfect

    Reception staff and breakfast buffet staff were very helpful and friendly. The food at the breakfast buffet was plentiful and of good quality

    United States of America, 
FAQ
Which airport is the closest to Eurostars Puerta Real?
The property is located 13 miles from Federico Garcia Lorca Granada-Jaen airport.
Can I have breakfast at Eurostars Puerta Real?
Yes, an buffet breakfast is available for guests.
Does Eurostars Puerta Real offer facilities for business travelers?
Yes, the hotel offers a business center, a photocopy machine and a fax machine for business guests.
What is the earliest and the latest I can check-in at Eurostars Puerta Real?
You can check in from 2 PM till 11.59 PM on your day of arrival.
What is the earliest and the latest I can check-out at Eurostars Puerta Real?
You can check out till 12 PM.
How far is Eurostars Puerta Real from the city center?
The city center is located 0.3 miles away.
Are there any cleaning services provided at Eurostars Puerta Real?
Yes, the hotel provides room service, dry cleaning service, laundry and housekeeping service.
How much does it cost to stay at Eurostars Puerta Real?
The prices start at Rates, Reviews & Photos.
What room types are available at Eurostars Puerta Real?
Such room types as a deluxe room and junior suite are available on site.
Is there any public transport close to Eurostars Puerta Real?
Yes, there is Acera del Casino 5 - Puerta Real bus stop within 150 feet away.
Address
Acera Del Darro, 24, Granada, Spain, 18005
View map
Highlights
TripAdvisor Traveler Rating
read all 581 verified reviews
TripAdvisor Traveler Rating
100of 126 hotels in Granada
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Federico Garcia Lorca Granada-Jaen (GRX) 11.5 mi
Malaga (AGP) 83.7 mi
Train
Granada Train Station 1.0 mi
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.